Privacy & Security

We Respect Your Privacy! Please be assured that Country Curtains wants to provide you only the information, products and service you request and to respect your right to privacy. When you request a catalog, we generally include your name on our own mailing list, so we can send you future, updated issues. If, at any time, you do not wish to receive future Country Curtains catalogs, please contact us and we will remove your name from our list.

Additionally, you should know that occasionally, we make our mailing list available to a few close friends in the mail order business whose products may be of interest to you. If you would prefer not to receive mailings from these companies, please contact us. Please also be aware that we never share our e-mail list with outside companies. If you have agreed to receive e-mail updates from us, we will offer you the opportunity to have your name removed from our e-mail list with every e-mail we send you.

When you place an order, you will be asked to provide your name, e-mail address, mailing address, telephone number, and credit card number with expiration date. This allows us to process and fulfill your order. We will not call you about anything other than your order, and then only if we need your help to clarify something about your order. Please see the Security information that follows regarding how we safeguarding of your credit card information.

To process your order on our site, we need to place a cookie, a small unique identifier file, on your computer. Our cookie does not contain any personally identifiable information (such as name or credit card information). Most browsers are preset to accept cookies. The use of cookies is standard on the Internet and is used to make on-line shopping easier and quicker. If you choose not to accept the cookie, purchasing is not possible at the countrycurtains.com site. However, you may still place your order by calling us Toll Free at 1-800-456-0321.

We contract with a third party to serve ads on our behalf across the Internet and sometimes on this site. They will collect anonymous information about your visits to our w ebsite, and your interaction with our products and services. They may also use information about your visits to this and other w ebsites to target advertisements for goods and services. These targeted advertisements may appear on our site or on other sites that you visit. The anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major web sites. No personally identifiable information is collected in this process. If you do not want our third party to collect this information you may opt-out. Opting-out will not in any way affect your use of our site.To fully opt-out requires you to click two links, please click here and click here. You will then have the option to opt-out of any or all of the advertising programs these companies provide.

At the end of the checkout process, you will be given the option to save the information you have entered, including your name and billing address, any ship-to addresses and your credit card information. This feature is used only to help you retrieve this information and save time when you log back in.

For practical reasons, we sometimes need to share your order information with trusted third-party companies (such as our credit card processor) that assist us in managing our operations and to fulfill your order. We require that third parties hold the information we provide in the strictest confidence.

Our Web site contains a few links to other Web sites, which we have carefully selected as sites that we thought you might find interesting or helpful. Please be aware that Country Curtains is not responsible for the privacy practices or information-gathering practices of such other sites.

Please see our Customer Service section for a complete list of ways to reach us with your instructions or questions.

P.S. Country Curtains is proud to be a member of the Direct Marketing Association (DMA), the oldest association for consumers and companies concerned with direct marketing. We endorse and subscribe to the consumer privacy guidelines and practices of the DMA as defined by their Committee on Ethical Business Practices. For more information on how to protect your privacy please visit the DMA at www.dmachoice.org/ShoppingDirect

We Protect Your Security!

Our Web site is designed to be secure, so that when you submit sensitive information it is protected both on-line and off-line. Security on our site includes several precautions.

Most of the activity on our site involves the viewing of product pages or content that is made accessible to everyone. However, the entire checkout process takes place in a secure environment using Secure Socket Layer (SSL) technology, which encrypts the data. SSL technology is an industry standard and among the best software available today for secure commerce transactions. Once you have clicked on the checkout button, your browser looks for a digital certificate. We use VeriSign as our SSL (Secure Socket Layer) digital certificate provider and to verify that countrycurtains.com is a VeriSign secure site. Please click the VeriSign logo to verify our certification as a secure site.

All sensitive information you enter during the checkout process (including credit card number, name and address) is encrypted under this protocol while traveling the Internet. The second aspect of our security works behind the scenes. We protect all of your private information, including your order information and credit card number, behind a network security system called a "firewall." Only select Country Curtains staff has access to this information, and then only enough to service your order.

As a final precaution, we authorize all credit card transactions through the same processes that we use for traditional phone, fax or mail orders. We process credit card transactions through an industry leading credit card service company.

Please Note: E-mail, in general, is not a secure form of communication, and can be intercepted as it travels across the Internet. We recommend that you do not give us your credit card number or any sensitive information via e-mail.